There is hardly a company that never experiences disagreements between team members. As a leader, it is important to know how to resolve these conflicts in the right manner. There are many ways to do so. Here are four of the most effective ones:
Many businesses would rather resolve conflicts informally than go through lengthy and costly legal processes. It is the reason that mediation employment is such a popular choice when dealing with potentially destructive rifts. In mediation, an impartial third party listens to both parties and facilitates a way for them to reach a solution that is acceptable to both of them.
Never wait to resolve a conflict. Doing so can allow the situation to get worse, leading to animosity between the parties involved and affecting productivity. That said, be careful not to move too quickly, as you may mess things up. Rather, gauge the demeanor of those involved in the conflict so you can know the perfect time to address the issue.
Promote a culture of teamwork
A good way to resolve a conflict is by reminding all employees that they are part of a team and that the best way to do projects successfully is by cooperating with each other. This helps them see past individual differences and work harmoniously for the greater good of the company.
Take disciplinary measures
Where other methods of conflict resolution do not seem to bear satisfactory results, taking appropriate disciplinary action may be the most viable option. Ultimately, you want to take care of your business. So if one member of the team keeps causing conflicts and will not heed advice and warnings, you may need to reprimand them or let them go.
While conflict itself is not a problem, failure to resolve it efficiently can lead to damages in relationships and ultimately dent productivity. Rectifying it immediately, on the other hand, can foster communication and restore a healthy working environment.